SPOD respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how SPOD collects, uses, stores, shares, and protects information when you use the SPOD platform, including when you browse listings, create an account, list a space, make a booking, request a tour, or contact us.
By using SPOD, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect the following categories of information:
a. Personal Information
- Name
- Email address
- Phone number
- Account details
- Billing details
- Business name
- Business information
- Address information
b. Identity Verification Information
Where verification is required, we may collect or process:
- Government-issued identification details
- Photos / verification images
- Business verification information
- Other identity-related documentation
c. Booking and Listing Information
- Space details
- Listing information
- Booking details
- Availability
- Tour requests
- Payment-related information
- Messaging and inquiry history
d. Technical Information
- IP address
- Browser type
- Device type
- Operating system
- Cookies and usage data
- Platform interaction and analytics data
How We Use Your Information
We use your information to:
- Create and manage user accounts
- Enable listings, inquiries, tours, and bookings
- Process transactions and payments
- Conduct identity verification
- Improve safety and trust on the platform
- Provide customer support
- Send booking, account, and service-related notifications
- Prevent fraud, abuse, and unauthorized activity
- Improve the platform, services, and user experience
- Comply with legal and regulatory obligations
How We Share Information
We may share information with:
a. Other Platform Users
Information may be shared between parties involved in a listing, inquiry, tour, or booking to facilitate the transaction.
b. Service Providers
We may share information with third-party providers that help us operate the platform, including:
- Identity verification providers
- Payment service providers
- Hosting and infrastructure providers
- Analytics providers
- Customer support tools
c. Legal and Compliance Purposes
We may disclose information where required:
- By law
- By court order
- By regulatory authority
- To protect the rights, safety, platform security, or legal position of SPOD or others
Identity Verification
For trust and security purposes, SPOD may use third-party verification partners to verify the identity of certain users, especially sellers / hosts / providers.
Information submitted for verification may be reviewed, processed, or stored by these verification providers in accordance with their own applicable privacy and compliance practices.
Cookies and Analytics
SPOD may use cookies, similar technologies, and analytics tools to:
- Remember user preferences
- Improve site performance
- Understand traffic and user behavior
- Measure engagement
- Improve functionality and marketing performance
Users can manage browser cookie settings, though disabling cookies may affect parts of the platform.
Data Retention
SPOD retains information for as long as reasonably necessary to:
- Operate the platform
- Maintain transaction records
- Meet legal, tax, compliance, security, and dispute-handling obligations
- Enforce platform terms
- Prevent fraud and abuse
Retention periods may vary depending on the type of data and the applicable legal context.
Data Security
SPOD uses reasonable administrative, technical, and operational measures to help protect personal information.
However, no platform or digital system can guarantee absolute security. Users are responsible for protecting their login credentials and using the platform securely.
Your Rights
Depending on the applicable U.S. state law, you may have rights relating to your personal information, including rights to:
- Access certain personal information
- Request correction of inaccurate information
- Request deletion, where applicable
- Object to certain processing, where applicable
- Request information about how data is used
SPOD will respond to such requests in accordance with applicable law.
Third-Party Links and Services
SPOD may contain links or integrations with third-party services. SPOD is not responsible for the privacy practices of third-party platforms or websites.
Users should review the privacy policies of those third parties separately.
Children’s Privacy
SPOD is not intended for use by individuals under the age of 18, and SPOD does not knowingly collect personal information from children.
Contact
If you have questions about this Privacy Policy or how your information is handled, please contact SPOD through the contact details available on the platform.